FAQ

General | Legends Ultimate | Legends Gamer | Legends Gamer Mini | Legends Core | Legends Connect | Legends Pinball  | Pinball Tables  | Legends BitPixel | ArcadeNet

General

Product Details / Specifications

Do I need to insert coins to play?

No coins are required.

What is the warranty?

Please refer to https://www.atgames.net/arcades/warranty/ for our warranty policy.

What is the return policy?

Please refer to https://www.atgames.net/arcades/return-policy/ for our return policy.

Availability

Where do I follow you for the latest information and updates?

You can follow us on our social media accounts:

Technical

Can I use 2 light guns at the same time?

Yes, 2 light guns are now supported after the 4.18.0 firmware update.

Why does the clock show incorrect time after powering on?

The clock will reset after each power cycle due to hardware constraints, but it will automatically sync to the internet when the device connects.

Why does the live streaming feature show black when I try to stream to an external device?

The live streaming feature does not stream to external HDMI devices. Only built-in features and add-ons are supported.

My controls act weird when the light gun is connected to my device.

Please disconnect light gun when not in use, as it takes over P1 and trackball inputs when plugged in.

What light gun models are supported on the device?

Light gun support was verified using Ultimarc’s AimTrak Light Gun. Other products may require additional configuration to work with the device.

What Raspberry Pi models can I use with the device via OTG?

The OTG feature on Raspberry Pi was verified using the following images (other images/devices may require additional settings to work with the device):

– RP3B+: RetroPie v4.5.1

– RP4: Lakka v2.3.2

I see internal storage still being used after doing a clean up in Data Manager.

Data Manager will show a non-zero data size after clean up due to internal data storage requirements.

I can't pair my device to the device in BT (Bluetooth) device mode.

If external devices fails to pair in BT device mode, please go to BT Host dialog, disconnect the device, and try again.

Why doesn't Control Mirroring work with my external controllers?

Control Mirroring only applies to the onboard controls, not external controllers.

What is the screen resolution?

1080p/720p (depending on applications).

How do I connect my device to the internet?

You can search for available WiFi networks and select your preferred network under the Settings section.

You can also enter a password in this section when connecting to a password-protected network.

Note that networks that require a browser page login (such as airport or hotel WiFi) will not work with the device.

Why isn't my high score added to the global leaderboard?

Here are the criteria for the device to upload your high score online:

– You must be running firmware 4.11.1 or later

– Only scores higher than the current score will be updated

– You must achieve the score without using rewind or loading from a saved state–no cheating!

– You must be connected to the internet and logged into your ArcadeNet® account, otherwise the score will be stored locally until you are logged in and connected to the internet.

How do I find a particular game I want to play?

If you have not yet updated your device, you are able to browse games based on various genres and publisher names on the device. You can find the genre sort option in the bottom right-hand side of both the Arcade and Console sections, and you can rotate through the options available by highlighting the genre sort and then press left or right on your joystick. (Version 1.0.11)

If you have already updated the device, you are able to browse games using the filter on the left side of the Games section. You can filter the games by publisher or platform. (Version 2.0.0)

Can I save gameplay screenshots or video?

Starting with 4.12.0 firmware, you can now stream your display to social media platforms.

Are USB devices hot swappable on your device?

Yes, we support plug and play in the device menu. However, please refrain from adding/removing USB devices during gameplay, as this may crash the device and will require a restart if it happens.

How do I change my button mapping when I play a built-in game?

You can change the button mapping when you’re in the game by pressing the [START] and pushing the Player 1 Joystick to the [Right] direction.

I hadn't turned on my device in a while and it no longer signs in to my ArcadeNet® account automatically. Is this normal?

Yes, this is by design. The device does not store your actual username/password locally, it saves an encrypted token that expires every few days to protect your credentials.

How do I change my button mapping when I play a built-in game for Player 2?

Press [MENU] when you’re inside the game. If button mapping is available for the game you will be able to select it in the menu. Press [A] on the next screen and follow the prompt to map both Player’s buttons.

Can I change the display aspect ratio?

Press [MENU] during gameplay, go down to “Display Mode” and move left/right to select from the 4 options (Center, Fit, Fill, Pixel Perfect).

Sales & General

How do I contact your team?

You can contact us through the following email address: support@atgames.net

Note: Standard warranty and support services are valid with receipt from an authorized retailer. Purchases through third-party sellers and resellers do not fall under the standard warranty and support program. For warranty support, please contact the third-party seller or reseller where you purchased the product.

BYOG™

I can't find my confirmation e-mail after creating an ArcadeNet® account.

Please check your spam or junk folder for the e-mail.

I'm connecting to BYOG™, but it's taking a long time.

When connecting to a BYOG™ server it will take 3-5 minutes for the server to start up. Once the server is up your device will be connected to the server.

If you exit BYOG™, the server will remain powered on for 15 minutes. If you try to connect back in to the server within these 15 minutes you will be able to connect instantly to the server. If you try to connect back in to the server after 15 minutes, you’ll have to wait for the server to start up again.

How much storage space does my BYOG™ server have?

Your BYOG™ server has 250GB of storage space available for you to install games.

I cannot play ArcadeNet® or BYOG™ because it is not enabled on my device.

You will need to update the device to the newest firmware version to enable ArcadeNet® or BYOG™. Go to the Settings section to update the device. Make sure you’re connected to the internet either through WiFi or a wired network connection.

My ArcadeNet® or BYOG™ games stutter and lag.

Make sure you have a stable network connection with your device. Make sure there is no other device using your network connection such as a computer downloading large files or a TV streaming video. If your device supports wired connections, try connecting an Ethernet cable directly to your cabinet from your router.

How do I exit an ArcadeNet® or BYOG™ game?

To exit an ArcadeNet® or BYOG™ cloud desktop you will need to press the [MENU] button once to bring up the dashboard. Then you can use the joystick to select QUIT to exit.

How do I play the games I own on other PC digital distribution platforms via BYOG™?

1. Make sure there are BYOG™ hours available in your account. You can check this while logged in to the device.

2. Select and launch Cloud BYOG™.

3. Use a USB mouse or trackball to navigate the desktop. When using the trackball, the joystick control buttons will change to mouse clicks: (A) Left Click – (B) Middle Click – (C) Right Click.

4. Open your PC digital distribution platform.

5. Use a USB keyboard to type in your account information to sign in to the PC digital distribution platform.

6. Select a game to play from your game library.

Why can some games from PC digital distribution platforms work on BYOG™ but others cannot?

Not every game supports arcade-style controls. Please find our list of fully-supported BYOG™ games here.

If you encounter any issues with a game not listed on the supported game list, please let us know so we can further track and look into the issue.

Can I use the functions to stream from the clients of other PC digital distribution platforms directly to the device’s server?

It is not recommended to use this feature to play your games on your BYOG™ server. When you choose this feature, the game is being streamed from your local home PC to the BYOG™ cloud server, which then is streamed back to your device. This means your game is being streamed twice and will create more latency inthe gameplay.

If your PC supports the ArcadeNetLink app, you can use it to stream your games from other PC digital distribution platforms installed on your PC to the device on the same network.

Can I use the trackball as my mouse in BYOG™?

Yes, you can use the trackball to move the mouse cursor. When BYOG™‘s controls are set to AUTO mode, once you move the trackball, the joystick buttons [A], [B], [C] will become the left, middle and right click on a mouse.

Is there a virtual keyboard for BYOG™?

There is no virtual keyboard available at this time.

The device’s buttons are not working on my BYOG™ game. How do I map them to my game?

The device’s buttons act like the main buttons on an Xbox 360 or Xbox One controller. Thus, once you successfully launch a game using your keyboard and mouse as described above, you’re able to go into the game’s settings and can try mapping the game’s buttons to the device’s buttons. It may take some trial and error as BYOG™ is a do-it-yourself feature, but it is applicable for most games. Some games, however, will not work simply because their control schemes were never meant for arcade- or digital game pad-style controls. For example, first-person shooter games that require two analog joysticks per player on a regular console controller will not work on the device since it only has one digital joystick per player. We recommend experimenting and searching online for recommendations for what works best with your device’s setup.

How long will BYOG™ servers keep my data?

If you still have BYOG™ hours remaining on your account, the BYOG™ servers will keep your server data available for 1 week. After 1 week of inactivity, your server data will be deleted. If you do not have any BYOG™ hours remaining on your account, the BYOG™ servers will keep your server data available for 24 hours. After 24 hours of inactivity, your server data will be deleted.

I was disconnected from the BYOG™ server after being idle.

Your BYOG™ account will be disconnected from the server if you are idle for more than 15 minutes.

ArcadeNet®

I can't find my confirmation e-mail after creating an ArcadeNet® account.

Please check your spam or junk folder for the e-mail. If you still have issues, please contact support@atgames.net.

Other than the built-in games, can I play additional games?

Yes, you may play additional games via ArcadeNet®, BYOG™, and APL. Please refer to the quick start guide of the instruction manual for what works with your device.

I have subscribed to ArcadeNet® and do not have any of the pinball games in my listing. Am I missing something?

Please verify you see “ArcadeNet® Standard” on the top-left corner of your ArcadeNet® tab. If you have just subscribed, please give it a couple of minutes or power cycle your device to see the updates.

When I log into my AtGames Legends Ultimate, it only shows the 3 months that I get with my Sam’s Club purchase and not the purchased prepaid amount of time that the code should add. What am I doing wrong?

The website should show the next date/time you will be charged. For example, if you have redeemed Sam’s Club bonus plus a 1 month code on 1/1, you should see the renew date on 5/1.

I don't know how to redeem my Sam's Club bonus.

Visit the ArcadeNet® website and follow the link to enter your device’s UUID. Note each UUID can only be claimed once and gift months are not stackable on an account like purchased months are.

I subscribed to your service already but I can't redeem my Sam's Club bonus offer.

This has been addressed as of 1/20, please try again.

I cannot play ArcadeNet® or BYOG™ because it is not enabled on my device.

You will need to update the device to the newest firmware version to enable ArcadeNet® or BYOG™. Go to the Settings section to update the device. Make sure you’re connected to the internet either through WiFi or a wired network connection.

My ArcadeNet® or BYOG™ games stutter and lag.

Make sure you have a stable network connection with your device. In addition, make sure there is no other device using your network connection such as a computer downloading large files or a TV streaming video. If your device supports wired connections, try connecting an Ethernet cable directly to your device from your router.

Why can't I play a particular game or games listed on ArcadeNet®?

If you’re having trouble with ArcadeNet® connectivity, please restart your router and modem. Once your router and modem are back online, please power off your device, then power it back on and try again.

Is there any way to use the 2P (2 player mode) for multiple players on FarSight Studios tables?

The Farsight Studios tables are downloaded and played from your local USB and there is no multiplayer feature on these titles. For team play, please check out tables like The Leprechaun King from our Cloud Pinball selection.

How do I exit an ArcadeNet® or BYOG™ game?

To exit an ArcadeNet® or BYOG™ cloud desktop you will need to press the [MENU] button once to bring up the dashboard. Then you can use the joystick to select QUIT to exit.

I cannot redeem your code when I am already subscribed.

This has been addressed as of 1/20, please try again.

I am trying to figure out how to enter my redemption code. When I log into ArcadeNet® I do not see any redemption area to enter the code that you sent me.

The redemption code is only available at https://www.atgames.net/arcadenet/ at the moment. If you don’t see the redeem code area, please clear your browser’s cache and refresh the page.

I just recently bought a redeem code. However, it won’t let me use it, saying my UUID has been used already. What do I do?

Please reach out to support@atgames.net and provide your ArcadeNet® email along with the redeem code purchased for us to check the details and provide a new code if necessary.

How do I change my email address in my ArcadeNet® account?

This cannot be changed by design. Please set up a new ArcadeNet® account with the new email address.

I'd like to change my plan but the website shows an "Already subscribed" error.

This is being worked on and will be addressed soon.

I have purchased a specific per month plan. Can I switch to a different plan?

We’re working on a plan change feature at the moment. As a workaround for now, please cancel your current subscription, wait for it to expire, and then you’ll be able to switch to a different plan. You can also buy a redemption code to postpone your renewal date to a later time.

Can I cancel my ArcadeNet® membership?

You can cancel your ArcadeNet® membership at any time. You will continue to have access to the ArcadeNet® service through the end of your billing period.

Can I get a refund if I cancel my ArcadeNet® membership?

To the extent permitted by the applicable law, payments made within ArcadeNet® are non-refundable and we do not provide refunds or credits for any partial membership periods or unused ArcadeNet® content.

How do I cancel my ArcadeNet® membership?

To cancel, go to the “Account” page and follow the instructions for cancellation. If you cancel your membership, your account will automatically close at the end of your current billing period. To see when your account will close, click “Billing details” on the “Account” page. If you signed up for ArcadeNet® using your account with a third party as a Payment Method and wish to cancel your ArcadeNet® membership, you may need to do so through such third party, for example by visiting your account with the applicable third party and turning off auto-renew, or unsubscribing from the ArcadeNet® service through that third party. You may also find billing information about your ArcadeNet® membership by visiting your account through the applicable third party.

Local Streaming

What is LegendsLink™?

LegendsLink™ is a Windows app that uses your existing network to provide a solution to mirror your home PC to your supported Legends Arcade Family device.

Where can I download LegendsLink™?

Please visit this URL to download the latest version of LegendsLink™: https://www.atgames.net/arcadenet/byog

Does LegendsLink™/Local Streaming cost money?

LegendsLink™  is a free app with no service charges.

Can I play modern fighting games like Mortal Kombat 11 from Steam on LegendsLink™?

Yes, many recent fighting games have controller support.

Is the latency on LegendsLink™ better than the latency on Cloud BYOG™?

Most users see LegendsLink™ performance as good as single digits to upper teens millisecond latency when paired with a strong home network connection. Cloud BYOG™, since it goes to a remote data center, will always have higher latency than LegendsLink™, which is streamed locally.

Is LegendsLink™ wireless, or do I need a USB/HDMI connection to connect to my computer?

It is 100% wireless. You are mirroring your home Windows PC to your Legends Arcade Family device using your existing home network connection.

Will LegendsLink™ work on Legends Pinball?

Yes. However, at this time the Legends Pinball version is still in development and will be released separately from LegendsLink™ on our other Legends Arcade Family devices.

How do I turn off LegendsLink™?

To properly turn off LegendsLink™, please do so from inside the arcade menu itself. Rebooting your Windows PC in the middle of an active connection could temporarily disable the mouse cursor. To regain your mouse cursor, please highlight the installed LegendsLink™ icon from the Windows desktop and click on it. Once the LegendsLink™ app opens, your mouse cursor will be restored.

What are the minimum PC requirements for the LegendsLink™ app?

We added support for Intel Integrated Graphics in addition to discrete AMD and Nvidia GPUs. Below are some guidelines for supported hardware:

CPU

Intel CPU 3rd Generation (Ivy Bridge) or later

GPU

Intel HD Graphics 520 or later
Nvidia GTX 600 series or later (Note: GT series is NOT supported, must be GTX)

AMD Radeon HD 7700 series or later.

My game crashes after I changed screen resolutions.

The device only supports resolutions up to 1080p. Changing to higher resolution is not supported and may cause system crashes.

What operating system does the LegendsLink™ app support?

Currently the LegendsLink™ app only supports Windows 10.

Does my Legends Arcade Family device need to be in the same room as my PC or router in order to get solid results?

Not at all. Most users are able to get great results even if their PC/router is on a separate floor. Even without a wired Ethernet connection, as long as you get excellent WIFI coverage, performance should be excellent.

I cannot get my PC to establish a connection with LegendsLink™. What should I do?

  1. Make sure the Virtual audio cable is installed and the sound setting is set to Line 1 (Virtual audio cable).
  2. Make sure you spelled your computer name correctly, which is also case sensitive.
  3. Make sure HDR is turned off inside Windows display settings and your desktop resolution is no less than 1280×720 and no greater than 1920×1080.

Why is my mouse cursor invisible on my PC when I connect my device to my PC using the LegendsLink™ app?

This is by design. When the device is connected to the PC through the LegendsLink™ app, the device will display a local mouse cursor on the arcade. To prevent seeing 2 mouse cursors (one from the device and one from the PC), the one on the PC is hidden until the device disconnects from the PC.

I see the local network on my Legends Arcade Family device, but it fails to connect. What should I do?

Make sure your PC Monitor resolution is set to no less than 1280×720 and no greater than 1920×1080. Also, make sure you are using the same network connection with both your PC and Legends Arcade Family device. For example, if you are connected to your home network connection with a name of “MyHome” with your PC, make sure your Legends Ultimate (or other compatible device) is connected to the same “MyHome” network name.

I am getting poor performance, e.g., low frame rate, during local streaming. What should I do?

This could be a graphics card performance issue.  Set your host PC to a resolution of 1280×720 to increase its performance.

Do I need to do any special button mapping on my Legends Arcade Family device to get it to work with LegendsLink™ on my PC?

When connected to LegendsLink™, your Legends Arcade Family device is pre-configured to work as a standard XBOX-compatible controller. Every button is properly mapped and no further setup should be needed in compatible software.

My audio no longer works on my PC after installing the LegendsLink™ app.

A Virtual Audio Cable device is installed when first setting up the LegendsLink™ app. This allows the LegendsLink™ app to pass your audio from your PC to your device. This should be automatically changed before and after a streaming session, but if it doesn’t, please manually change the audio device on your PC back to the correct device in order to have audio out on your PC again.

Some games turn black as soon as I enable fullscreen during streaming.

Please quit local streaming and change the display mode of the game to “Windows Mode” and try again. This is specific to particular games’ video mode and cannot be changed on the device side.

My LegendsLink™ app suddenly stopped working.

Please verify if “Virtual Audio Cable” is set as your default audio playback device. This is required for LegendsLink™ to run properly.

Firmware

Do I need to be logged in for firmware updates?

No you don’t, the [Check Version] button in the Settings menu does not require an ArcadeNet® login to function, only an internet connection.

Why can't I download a firmware update?

If you are unable to download a new firmware update, please check that your router’s firewall settings are not blocking the device’s connection. You can try to temporarily disable your firewall to download the firmware.

If you continue to have issues, please contact our customer service at support@atgames.net.

How come I can't update using the USB image from your website?

This is most likely due to a bad file name. Please make sure you check the following box in your File Explorer settings and that you name the file exactly as described in the instructions: ha8800_update.img
Please refer to this video for more detail.

How do I update the firmware?

If you are not connected with a wired internet connection, you can update the firmware by going to the Settings menu to connect to WiFi. Once you’re connected to WiFi or a wired internet connection you can initiate the firmware update by selecting [Check Version] in the Settings menu and following the instructions.

Legends Ultimate

How do I power on the arcade?

To power on the arcade, simply plug in the AC adapter and press the power button to turn on.

What games are available?

Please refer to the 300 Games page for full game list.

What is the height of the full size home arcade?

The height of the full size home arcade is 66.44″.

What are the product dimensions?

Full size of home arcade: 29.53 x 21.65 x 66.44 inches.

How do I reset to factory settings?

Power off the device.
Press and hold the recovery button with a pin.
Power on, then press and hold the P1 START + MENU buttons while you continue to hold the recovery button.
Once you see the factory reset prompt, release all buttons.
Follow the on-screen instructions.

What's the size of the LCD?

The size of the LCD is 23.8″.

What are the specs for the AC adapter/power supply?

The ALU uses a switching power supply featuring an INPUT of AC 100-240V~50/60Hz 2A and an OUTPUT of DC 12V 5A.

Do I have to assemble the cabinet?

Yes, assembly is required. The assembly procedure is easy and straightforward. Please refer to the assembly guide in the instruction manual.

How come my panel art is not flush with the side of the cabinet?

Please refer to Assembly Instructions for Side Panel Art here for proper placement.

How do I adjust the volume?

You can adjust the volume through the volume adjuster on the top right corner of the controller deck.

How do I adjust the sensitivity of the joystick?

The sensitivity of the joystick can be adjusted in the in-game menu on compatible games.

Can I dim the screen?

No, the screen is not dimmable.

Can I connect my own HDMI device on the arcade?

Yes, both USB and HDMI devices can work on the arcade. However, not all equipment is compatible.

Can I play my AtGames consoles with my arcade cabinet?

Legends Ultimate supports the following AtGames products:

2019: Legends Flashback (FB8660), Atari Flashback X (AR3060), Bandai Namco Arcade Blast! (WD3305, WD3305S), Adventure Flashback Blast! (WD3308), Star Flashback Blast! (WD3309)

2018: Activision Flashback Blast! (WD3301), Atari Flashback Blast! Vol.1 (WD3302), Atari Flashback Blast! Vol.2 (WD3303), Legends Flashback Blast! (WD3304), Bandai Namco Flashback Blast! (WD3306). For 2018 Blast! and 2019 WD3305S please follow the instructions shown on the screen at SETTINGS to pair the dongle with Legends Ultimate.

Please refer to the APL guide for more details.

Can I plug and play my Blast! on the arcade?

Yes, with the exception of Atari Flashback Blast! Vol.3 (WD3307), most of the AtGames Blast! products are supported by the Legends Ultimate arcade. Users are able to play their favorite Blast! games using the arcade’s controls after pairing the dongle to the arcade.

Please refer to the APL guide for more details.

Why does Legends Ultimate not come with pinball buttons? Can I install them on my ALU?

The Pinball Kit only comes with HA8801S and HA8801D as a Sam’s Club Member bonus. However, HA8801 is compatible with this kit and is available for purchase at the AtGames E-Store.

When can I use the included pinball buttons?

After updating MCU to v1.1.33, the buttons will duplicate the 1P LB/LT/RB/RT buttons, so you can use them interchangeably.

What are the differences between the newer and older Legends Ultimate machines?

For Legends Ultimate units sold after August 2020, please note the following differences:

  • 300 built-in games (350 games in the original units received/delivered prior to September 2020)
  • 1 HDMI input (2 in the original units)
  • 1 USB 2.0 and 1 USB 3.0 port (2 USB 2.0 ports in the original units)
  • Ports and volume control are on a panel under the LCD monitor
  • Ports for pinball kit
  • Interchangeable control top
  • Interchangeable side panel art.

I found a bright/dark/dead pixel on my LCD monitor? Is it defective and can I request a replacement under warranty?

AtGames follows industry-standard policies for LCD monitor replacements. Fewer than five bright, dark, or dead pixels are within normal operational parameters for the LCD monitor. If five or more pixels on the LCD monitor are bright, dark, or dead, you are entitled to a replacement within the product’s applicable warranty period.

Where can I buy a Legends Ultimate Home Arcade?

The Legends Ultimate arcade is available at major retailers in the United States, including Sam’s Club, GameStop.com and Walmart.com and has distribution in Europe. More details on where to purchase the Legends Ultimate can be found here.

 

Legends Gamer

How do I set up and power on the Streaming Arcade Console and Legends Gamer Control Top?

  1. Connect the Streaming Arcade Console to a TV or monitor via the included HDMI cable.
  2. Use the included Micro USB AC adapter to power the Streaming Arcade Console.
  3. Power on the Control Top.
  4. Press and hold Home/Menu button on the Control Top for 3 seconds until the LED indicator starts quickly flashing.
  5. Press the pairing button on the Streaming Arcade Console and the pairing window will display on the screen. The pairing button scrolls through options when briefly pushed twice in rapid succession. A single push on the pairing button selects an option.
  6. Press the pairing button and select [Control deck P1]. Long press the pairing button to confirm the P1 pairing. Repeat this step and select to pair [Control deck P2].

What games are available?

Please refer to the 150 Games page for full game list.

What are the product dimensions?

Legends Gamer Control Top: 30.16 x 10.31 x 3.94 inches

Legends Gamer Console: 4.33 inches in diameter.

Do I need a TV/ Monitor to play?

Yes, to play Legends Gamer, a TV, monitor, projector or other HDMI-based display is needed.

Why is there lag or a delay when I play games on my TV/monitor?

This can potentially occur on a High-Definition Television (HDTV) or equivalent display because of the built-in noise reduction and other picture adjustment circuitry designed to enhance the quality of high-resolution content. Although great when watching video from other sources, this circuitry can slow the reaction time from your controller and what you see on the display when playing a video game.

If your display has a Game Mode, you can resolve this issue by going into the display’s menu and setting the Game Mode to On. This will disable any noise-reduction and picture adjustment circuitry and allow the video game signal into the display without slowing the response time.

However, if your display does not have a Game Mode, you will need to check the Video or Picture menu of your display and manually set any of the following options to Off:

  • Noise Reduction
  • Dynamic Range Control (DRC)
  • Motion Enhancer
  • CineMotion

How do I reset to factory settings?

Connect the Legends Gamer Console to a TV

Connect the Legends Gamer Console and the Legends Gamer Control Top via the USB cable

Power on the Legends Gamer Control Top

Press and hold the reset button on the Legends Gamer Console with a pin

Power on the Legends Gamer Console via Micro USB cable while you continue to hold the reset button

Press and hold the P1 START + HOME/MENU buttons on the Legends Gamer Control Top while you continue to hold the reset button

Once you see the factory reset prompt, release all buttons

Follow the on-screen instructions.

Do I have to assemble the Legends Gamer?

No, the Legends Gamer is pre-assembled.

Can I use Legends Gamer on the Legends Ultimate arcade machine? How?

Yes, you may connect the Legends Gamer Control Top with Legends Ultimate either via wired or Bluetooth (BT) connection. For wired connection, remove the control deck from Legends Ultimate and plug the 3 cables (DC power cable, USB cable, Control cable) to the Legends Gamer Control Top. To connect wirelessly via BT, long press the Home button on the Legends Gamer until the connection indicator light starts flashing, then your gaming device will be able to detect it. Note: Before connecting via BT, please make sure to disconnect the USB cable from your Legends Gamer Control Top.

Can I use Legends Gamer Control Top to play on other gaming devices?

Yes, you may connect the Legends Gamer Control Top with other gaming devices either via USB cable or Bluetooth (BT). To connect via BT, long press the Home button on the Legends Gamer Control Top until the connection indicator light starts flashing, then your gaming device will be able to detect it.

When can I use the included pinball button on the Legends Gamer?

The buttons duplicate the 1P LB/LT/RB/RT buttons, so you can use them interchangeably.

How do I pair Legends Gamer Console with a third party controller?

You can connect a controller via USB or pair over Bluetooth (BT). After powering on the Legends Gamer Console and connecting it to the TV you can pair it over BT by doing the following:

  • Turn on the third party controller and enable its pairing mode.
  • Press the pairing button on Legends Gamer Console and the pairing window will display on screen.
  • Press the pairing button again to select your device, and long press the button to confirm and start pairing.

How long does the rechargeable battery in the Legends Gamer Control Top last?

Full charges should take approximately 4 hours. The battery can provide 15 – 20 hours of play time after each full charge.

How do I know my battery in the Legends Gamer Control Top is low?

When the battery indicator light on the Arcade Fight Stick starts flashing red, the charge is low.

Legends Gamer Mini

How do I set up and power on the Streaming Arcade Console and Legends Gamer Mini Control Top?

  1. Connect the Streaming Arcade Console to a TV or monitor via the included HDMI cable.
  2. Use the included Micro USB AC adapter to power the Streaming Arcade Console.
  3. Power on the Control Top.
  4. Press and hold Home/Menu button on the Control Top for 3 seconds until the LED indicator starts quickly flashing.
  5. Press the pairing button on the Streaming Arcade Console and the pairing window will display on the screen. The pairing button scrolls through options when briefly pushed twice in rapid succession. A single push on the pairing button selects an option.
  6. Press the pairing button and select [Control deck P1]. Long press the pairing button to confirm the P1 pairing.

What games are available?

Please refer to the 100 Games page for full game list.

What are the product dimensions?

Legends Gamer Mini Control Top: 19.99 x 3.82 x 8.50 inches Streaming Arcade Console: 4.33 inches in diameter, 0.98 inch in height.

Do I need a TV/ Monitor to play?

Yes, to play Legends Mini, a TV, monitor, projector, or other HDMI-based display is needed.

How do I reset to factory settings?

  1. Power on the Legends Gamer Mini Control Top.
  2. Press and hold the reset button on the Streaming Arcade Console with a pin.
  3. Power on the Streaming Arcade Console via Micro USB cable while you continue to hold the reset button.
  4. Press and hold the P1 START + HOME/MENU buttons on the Legends Gamer Mini Control Top while you continue to hold the reset button.
  5. Once you see the factory reset prompt, release all buttons.
  6. Follow the on-screen instructions.

Do I have to assemble the Legends Gamer Mini?

No, the Legends Gamer Mini is pre-assembled.

Can I use Legends Gamer Mini on the Legends Ultimate arcade machine? How?

Yes, you may connect the Legends Gamer Mini Control Top with Legends Ultimate either via wired USB or wireless Bluetooth (BT) connection. For wired connection, remove the control deck from Legends Ultimate and plug the 3 cables (DC power cable, USB cable, Control cable) to the Legends Gamer Mini Control Top. To connect wirelessly via BT, long press the Home button on the Legends Gamer Mini Control Top until the connection indicator light starts flashing, then your gaming device will be able to detect it. Note: Before connecting via BT, please make sure to disconnect the USB cable from your Legends Gamer Mini Control Top.

Can I use Legends Gamer Mini Control Top to play on other gaming devices?

Yes, you may connect the Legends Gamer Mini Control Top with other gaming devices either via USB cable or Bluetooth (BT). To connect via BT, long press the Home button on the Control Top until the connection indicator light starts flashing, then your gaming device will be able to detect it.

How do I pair the Streaming Arcade Console with a third party controller?

You can connect a controller via USB or pair over Bluetooth (BT). After powering on the Streaming Arcade Console and connecting it to the TV you can pair it over BT by doing the following: 1. Turn on the third party controller and enable its pairing mode. 2. Press the pairing button on Streaming Arcade Console and the pairing window will display on screen. 3. Press the pairing button again to select your device, and long press the button to confirm and start pairing.

How long does the rechargeable battery in the Legends Gamer Mini Control Top last?

Full charges should take approximately 4 hours. The battery can provide 15 – 20 hours of play time after each full charge.

How do I know my battery in the Legends Gamer Mini Control Top is low?

When the battery indicator light on the Legends Gamer Mini Control Top starts flashing red, the charge is low.

Legends Core

How do I set up and power on the Legends Core?

  1. Connect the Legends Core to a TV or monitor via the included HDMI cable.
  2. Use the included Micro USB AC adapter to power the Legends Core.
  3. Switch to pairing mode on your controller (control device).
  4. Press the pairing button on Legends Core and the pairing window will display on the screen.
  5. Press the pairing button and select your control device. Long press the pairing button to confirm the pairing.

 

The control device:

  • You may use the AtGames Legends Gamer series or third party controllers to connect with the Legends Core.
  • While a variety of control devices may be able to connect, AtGames cannot recommend any particular device.
  • The third party controller may not operate properly due to a variety of conditions. Please follow the instructions on the third party device.

How do I pair Legends Core with a third party controller?

You can connect a controller via USB or pair over Bluetooth (BT). After powering on the Legends Core and connecting it to the TV you can pair it over BT by doing the following:

  • Turn on the third party controller and enable its pairing mode.
  • Press the pairing button on Legends Core and the pairing window will display on screen.
  • Press the pairing button again to select your device, and long press the button to confirm and start pairing.

What games are available?

Please refer to the 100 Games page for full game list.

What are the product dimensions?

4.33 inches in diameter.

Does the Legends Core come with a controller?

No. The Legends Core can use most USB- and Bluetooth-based PC-compatible controllers and is also designed to work with all Legends Gamer series controllers.

What’s the difference between the Legends Core and Gamer Core?

Functionality is identical between both Legends Core and Gamer Core. The Gamer Core is the name for the Legends Core bundled with the Legends Gamer series wireless arcade controllers.

Are USB hubs supported?

Yes, both powered and unpowered. Powered USB 3.0 hubs are recommended for maximum performance.

Do I need a TV/ Monitor to play?

Yes, to play Legends Core, a TV, monitor, projector, or other HDMI-based display is needed.

Do I need a controller to play?

Yes, to play Legends Core, a controller is needed. You may use the AtGames Legends Gamer series or third party controllers to connect with the Legends Core.

How do I reset to factory settings?

  1. Connect the Legends Core to a TV via a HDMI cable.
  2. Connect the Legends Core and the Legends Gamer Control Top via the USB cable.
  3. Press and hold the reset button on the Legends Core with a pin.
  4. Power on the Legends Core via Micro USB cable while you continue to hold the reset button.
  5. Once the Legends Core is connected to the power, continue to hold the reset button and quickly press and hold the pairing button on the Legends Core.
  6. Once you see the factory reset prompt, release all buttons and follow the on-screen instructions.

Does the Legends Core support the free Pinball AddonX (pUCE) virtual pinball tables?

Yes, all pUCE tables are supported.

Legends Connect

Does Legends Connect give you full access to the AtGames Legends Arcade Platform™ ecosystem?

Yes, it does, including ArcadeNet® and BYOG™.

Can you sideload BYOG™ AddOn games that you own via USB like you can on a Legends Ultimate?

Yes, via the AddOn and AddOnX apps and features.

Can you connect a Light Gun to the Legends Connect?

Yes. AtGames offers the BitBlaster Light Gun and also supports the AimTrak light gun.

Can you put a Legends Connect inside a Pandora’s Box?

Yes. Compatibility has been confirmed with Pandora’s Box 6 and Pandora’s Box 9D. Please refer to Application Note AN-101: Pandora’s Box Compatibility.

What type of USB Port is on the Legends Connect?

One (1x) USB 3.0 port.

Does the Legends Connect have wireless capabilities?

Yes, it has built-in Wi-Fi and Bluetooth.

Does the Legends Connect support Ethernet?

Yes, it has one Ethernet port.

Does Legends Connect have Built-In Licensed Games?

Yes, it has 20 licensed games built-in.

Can I connect a USB Hub to the Legends Connect?

Yes. Powered USB 3.0 hubs are recommended for best performance.

Does Legends Connect support third party game controllers and keyboards?

Yes, most PC compatible game controllers and keyboards are compatible.

Can I participate in weekly/monthly AtGames Leaderboards/prizes with my Legends Connect?

Yes. Please refer to contest-specific details or the ArcadeNet® website for additional information.

Does the Legends Connect allow for firmware updates?

Yes, through over the air updates when connected to the internet, as well as over USB.

Can you connect the Legends Connect to other screens besides a TV?

Yes, it will connect to almost any display with an HDMI input that supports at least 720p, including projectors and computer monitors.

Does Legends Connect allow me to voice chat with friends during multiplayer sessions?

Yes. Bluetooth headsets are supported.

Does Legends Connect have Parental Controls?

Yes. You can find Parental Controls under Settings.

Does Legends Connect support Portrait/Vertical Mode?

Yes (it works great for Virtual Pinball and select arcade games!).

Will CoinOPSX (COX) work on the Legends Connect?

Yes.

Can I play Virtual Pinball/pUCE games on the Legends Connect?

Yes. Refer to the release notes on the Legends Arcade Family website for additional information.

Can I play friends online with the Legends Connect?

Yes, online gaming is supported in select titles.

How are speakers wired to the Legends Connect?

There is one extra connector for speakers. See the picture below.

What is the wiring diagram for physical volume buttons?

Use pin 37 for vol + (up/louder), pin 38 for vol – (down/quieter).

Can you control audio from in the menu rather then needing a physical volume control?

Yes. Both physical/hardware and menu/software volume control is possible.

Can an amplifier be wired in with a potentiometer for manual adjustment, and, if so, what is the wiring diagram?

Yes, you can connect speaker outputs to an amplifier. See the picture below.

Does the Connect support USB encoder boards via USB to add a third or fourth player?

Yes.

How can buttons be mapped for players three and four to match player one and player two layouts?

The best way to do this is to use one of our Legends Gamer or Legends Gamer Pro control tops, as it is automatically mapped as players three and four. Also, you can plug in two Xbox compatible controllers, with the first one that’s plugged in assigned as player three, and the second one as player four. Key mappings follow standard Xbox definitions.

Can extra peripherals like USB trackballs, spinners, and light guns work? If so and they’re plug and play devices, are there any drivers or configuration they would need?

Yes, they will typically always work as long as they’re standard Windows compatible plug and play devices. No additional configuration or drivers should be needed.

Does the Legends Connect support "mouse" mode?

Yes.

What power supply does the Legends Connect take?

12V 3A.

Legends Pinball

When can I expect to pay my balance and get my reserved pinball?

All wave 1-3 preorder reservations are expected to be converted to final purchases by the first week of March. Please monitor the email address you used when making your reservation for any communication related to completing payment.

I did not reserve a Legends Pinball Table, when can I expect to be able to purchase one?

After we fulfill wave 1, 2, and 3 orders, more units will become available for purchase online and at designated retail partner location. More information will be available via our official social media channels.

How am I notified when my reservation is being converted to an invoice?

Email. We will reach out to support conversions in case email is bounced back.

How is the Legends Pinball shipped?

DHL or FedEx. The ALP comes in two separate boxes. Box one contains your main playing field, legs, and accessories, and the second box contains your backbox display.

My order is late or delayed according to my tracking information, what do I do?

Please reach out to the shipping carrier delivering your order. DHL and FEDEX shipping delays are beyond our control, so please track and contact the shipping carrier closely.

How long does it take to receive once it ships?

We will ship it (hand-over to DHL/FedEx) within a week of final payment. Generally, you should receive your unit within 1 week of shipment. This could vary slightly between shipping carriers and is subject to slight delay, or even early arrival.

What tools are required for assembly?

All tools required are included unless you need to adjust the height of the legs. An 11/16 wrench is needed for adjusting the feet.

What modifications will void my warranty?

Any modifications using third party accessories that may cause damage to your Legends Pinball will void your standard product warranty.

What is OCP or Open and Connected Pinball?

OCP allows you to connect a PC or Android device to your ALP and make use of the backglass and internal controls/haptics/accelerometer.

Can I connect my PC to the Legends Pinball to play games such as Pinball Arcade, Zaccaria, FX3, and others?

Yes, you can display it on the cabinet from your computer and use the pinball controls while doing so as a part of the OCP functionality.

What can I connect to my Legends Pinball?

You can connect AtGames APL (Arcade Play Link) compatible devices such as the Blast! dongles, Legends Flashback consoles, and PC and Android devices (using OTG/Local Streaming/OCP), as well as the new Arcade Control Panel for Legends Pinball.

Can I buy tables and play on the local cabinet?

Yes! You will be able to purchase over 100 Zaccaria tables for local play.

Does the Legend Pinball support CoinOpsX?

Yes.

Does it support ArcadeNet®?

Yes. Adding your own controller is not required but is suggested for optimized play. The optional Arcade Control Panel for Legends Pinball provides a great drop-in option.

Does it support AddOnX?

Yes. Adding your own controller is not required but is suggested for optimized play. The optional Arcade Control Panel for Legends Pinball provides a great drop-in option.

Does it support BYOG Local Streaming?

Not at this time. However, this feature is on our roadmap for future development.

Can it play VPX and Future Pinball tables?

Yes, via local streaming, Cloud BYOG, and/or OTG/OCP.

Can I add solenoids to the Legends Pinball?

Yes, AtGames will release a first party option later in the year. Third party options are available to purchase online as well. We have not tested any of these option for compatibility. Damage caused to the Legends Pinball due to utilizing non-compatible third party parts is not covered under warranty.

What is that USB cable for inside my ALP?

The unused USB port located in the pinball cabinet body will be used to connect future first party products like solenoids and the upcoming Arcade Control Panel for Legends Pinball.

Will other features and services (ArcadeNet®, BYOG Cloud Server, OTG, Local Streaming, etc.) be able to use the haptic feedback and accelerometers?

Currently the built-in tables and optional Zaccaria tables will utilize all features of the Legends Pinball table. Our development plan for Open and Connected Pinball in the future will be to support haptic feedback and accelerometers functionality through other input devices.

My ALP unit has a different connection type between the playfield and backbox then what I’ve seen online/in my manual. Am I missing a connection?

No. there are two variations of cables being used by our supplier. You should receive the appropriate documentation with your unit. If for some reason you have not, please see both manual links for your reference.

Instruction Manual: Variation 1

Instruction Manual: Variation 2

When I first powered on my machine, I immediately downloaded the latest firmware. However, I am still being asked to download the latest firmware. Is there a problem with my ALP?

No. This is perfectly normal and something you will likely see after updating your firmware for the first time. Future weekly firmware updates will eliminate this issue.

How can I adjust haptic feedback and accelerometer sensitivity on my ALP?

When you launch and are inside of any table, you are able to navigate to the settings and adjust all preset levels to your own individual liking. Please reference video here.

How do I adjust the volume on my ALP?

You have volume up/down buttons on the upper bezel of the playfield screen. Additionally, you have advanced volume/FX settings within each table you can optimize to your liking.

I hear a slight buzzing sound coming from my backbox speakers during certain periods of gameplay. Are my speakers broken?

No, your speakers are working correctly. There is a slight buzzing sound that can be heard during active game play and is noticeable when the table volume is turned down particularly low. You can greatly reduce this issue by setting your volume to above 25 for Zaccaria and 50 for Gottlieb. Doing so will allow the speaker volume to override the buzzing effect heard during lower volume play.

My accelerometer doesn’t seem to be working, is there a setting to turn this on?

Check to make sure the accelerometer is enabled on the table you are playing. To use the accelerometer, you must enable the feature in the table settings.

My Backbox display doesn’t seem to be working, what can I do?

Verify that your connection cables are secured as shown in the manual and in FAQ videos. Improperly connecting the ribbon cable will keep your backbox display from powering on. Please contact support@atgames.net for all hardware related issues.

Items arrived damaged in my shipment. What are my next steps?

Please contact the shipping carrier who delivered your ALP if your box or boxes have been mishandled. A damage claim report must be created. Please reach out to support@atgames.net to establish a help ticket and we will assist you with resolving the matter.

My ALP won’t pass the load screen or gets stuck on the home screen. What can I do?

Please try power cycling the machine and perform a hard reset by holding down on the left flipper and left tilt/nudge button while turning on machine. If issue persists, please contact support@atgames.net.

My computer will not work with OTG. What’s the problem?

Not all device GPUs are compatible with your ALP, which could prevent you from establishing an OTG connection. Secondly, you will want to ensure you are using a USB 2.0 data cable that is no longer than 6 foot. Longer cables may not work.

Pinball Tables

How much storage space is required on my USB flash drive to store all Zaccaria and Gottlieb tables?

We recommend a minimum 16GB USB flash drive with good transfer speeds.

Can I store other files on my USB flash drive along with my Zaccaria and Gottlieb Packs?

Yes, if you partition the drive.

How large of a partition is needed on the USB flash drive?

We recommend you dedicate at least 16GB of space on your USB storage device for your Zaccaria, Gottlieb, and future game packs.

When going to download my bundle or game pack, I’m prompted to redeem my code by either linking to ArcadeNet® or my device. Which should I choose?

You have two options for linking your purchase:

One option is to link to your ArcadeNet® account, which allows you to download the game pack on all devices linked to your account.

The second option is to link it to your device, which will only allow you to download to the device you redeem the code on. This option does not link to your ArcadeNet® account.

I don’t have an ArcadeNet® account to link to my redemption code. Do I need this?

No. You can select to “Link to Device” when redeeming your code. This will link the game pack to the specific device. After downloading the game pack(s) via FlashDriveX (FDX), all future play happens locally, without the need for an internet connection. However, we do recommend you create an ArcadeNet® account to receive all of its other benefits.

I do have an ArcadeNet® ID. Should I link my table pack to my ArcadeNet® ID?

It is always recommended to link to an ArcadeNet® account since those game packs can be accessed on all of your current and future AtGames Legends Arcade Family purchases linked to your account.

If you instead choose to link to a specific device, it will be locked to only that device and is not transferable to any other device.

How many devices can I share my game pack purchase to when linking to ArcadeNet®?

The Basic tier ArcadeNet® subscription allows you to link up to three (3) devices and the Standard tier ArcadeNet® subscription allows you to link up to six (6) devices. There is no cross-platform compatibility.

Can I share my Legends Pinball bundle to my other Legends Arcade Family devices when linked through ArcadeNet®?

No. Your Legends Pinball bundle is only compatible with Legends Pinball platform devices. Your Legends Pinball bundle pack can be linked to ArcadeNet® and shared with other Legends Pinball devices on the same subscription.

Can I share my Legends Ultimate/Gamer Pro/Gamer Mini/Core bundle to my other Legends Arcade Family devices when linked through ArcadeNet®?

Yes. You can share this bundle pack across all other compatible platform devices. The Basic tier ArcadeNet® subscription allows you to link up to three (3) devices and the Standard tier ArcadeNet® subscription allows you to link up to six (6) devices. There is no cross-platform compatibility.

My bundle or game pack doesn’t show up on my device after download and installation. What can I do?

You should power cycle (turn off/on) your machine after you have successfully downloaded and installed your bundle or game pack. You will know your bundle or game pack is installed when you see a green check mark appear in the white circle on the game pack title art.

My tables play fine, but for some reason the thumbnail image for the game art is not showing up. Is there a problem here?

The bundle or game pack may not have loaded properly. Run through the process outlined below to try resolving the issue:

  1. Uninstall table game pack
  2. Unmount USB drive in FlashDriveX™ (FDX)
  3. Format the USB drive
  4. Power cycle device (turn off/on)
  5. Remount USB via FDX
  6. Re-download the game pack
  7. Power cycle
  8. Test

All of my tables appear in my library, but I can’t seem to access them. What should I do?

The bundle or game pack may not have loaded properly. Run through the process outlined below to try resolving the issue:

  1. Uninstall table game pack
  2. Unmount USB drive in FlashDriveX™ (FDX)
  3. Format the USB drive
  4. Power cycle device (turn off/on)
  5. Remount USB via FDX
  6. Re-download the game pack
  7. Power cycle
  8. Test

Legends BitPixel

What does BitPixel work with?

BitPixel works with most built-in games, ArcadeNet® games, and CoinOPSX.

What hardware does BitPixel work on?

BitPixel is capable of hooking up to both 1.0 and 1.1 ALU cabinets and all other Legends Arcade Family products like the Gamer Pro series and Gamer Core.

My BitPixel turns on but doesn’t seem to work properly.

  • Check that your Micro SD card is seated properly. This can come loose during transport.
  • Check to ensure that the selector switch on the PCB board and next to the USB port is set to the correct orientation pictured below.

  • If your BitPixel works intermittently, there could be an issue with your Micro SD card’s formatting/programing. This will require you to remove the Micro SD card, reformat/program it, and reload it with the proper files. Please contact us at support@atgames.net and we will help you through the process.

Does the BitPixel work with Bluetooth?

Bluetooth integration is not supported at this time.

I plugged in my BitPixel, but I can’t past the Legends Arcade display.

In order for the BitPixel to interact with your Legends Ultimate or other Legends Arcade Family device, you must first use an empty USB flash drive (not provided) with FlashDriveX. After formatting and mounting the drive, you can proceed to download the PixelCade app and then launch it. Once launched, the BitPixel will take a moment to receive data before changing its display.

What if I want to use an additional USB flash drive on my arcade but both ports are already occupied?

BitPixel will require the use of two USB ports on your device. If you require additional port access, we recommend using a powered USB hub.

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