For USA Customer Service/Product Availability/Support, please fill out the form:

For International customer support and warranty coverage for purchases made outside the US, please contact the authorized retailer directly for information on their policy.

Note that including specific information such as ArcadeNet ID and UUID allows us to faster obtain any device specific information our support team may need to assist you. If you are unsure if you have an ArcadeNet ID, please let support know in your message. To learn where to find your devices UUID please click this link to our FAQ page (section 1.3.21).

 

Email us with questions or other queries at the relevant address below.

For Warranty information, please visit this page.

For the AtGames Return policy, please visit this page.

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